Conclusion

Conclusion

In the conclusion, I found that majority customers is female and they prefer comes with friends and dine-in at Sweet Hut. Therefore, female is their target customers and they should provide more table to serve the customers where people likely to dine-in. The comfortable environment and good decoration can attract more customers where there are many customers dine-in is for chit chat purposes. In addition, Sweet Hut provides good services to customers where customers are not self-service and they provide not only Wi-Fi zone area but also provide plug that allowed customers do online purposes. Because Chinese is their majority customers, they should provide more Chinese favorites dessert such as concept from Hong Kong and Taiwan. For the recommendation, since Sweet Hut is recently been establish, so there not much people know their brand name and result that less customers. Therefore, Sweet Hut should do more promotions to attract customers and let them know about their brand name. In addition, Sweet Hut should provide set meals such as one plate of dessert and one drinks in one set with promotion price in peak hour such as tea time to attract customers.